Shipping & Returns

Vissco Next offers one of the largest range of trusted Orthopedic Appliances, Fracture Aids and Mobility Solutions. We can ship to virtually any address – if the site allows you to make the purchase, it means we can get it to you!

Please refer to the table below for our shipping charges.
Purchase Total Shipping Charge
Upto ₹ 499 ₹ 80
₹ 500 and above Free

Products are shipped either on the same day or the next working day from the date of order placement. Once the order is confirmed, you will receive the same within 7 days. All the products will be dispatched on all days except Sunday and Public Holidays, depending on the availability of the Logistic Partner.

However, if there is any delay in shipping due to Natural Calamities, a prior intimation will be given to you on your registered Email Id or Mobile Number.

Vissco Next is not liable for any delay in delivery by the Courier Company or Postal Authorities.

Orders will be delivered as per the Address mentioned at the time of Order Placement and we are not liable of any wrong Address mentioned at the time of placing order. Providing correct Mobile Number helps in Faster & Seamless Delivery.

Tracking: You will receive an Email with the Logistic Partner’s name and the Tracking ID once your Order is shipped.

Vissco Next believes in helping its customers as much as possible, and has therefore a liberal Cancellation Policy. Under this Policy – Cancellations will be considered only if the request is made within 12 hours of placing an order. However, the Cancellation Request will not be entertained if the orders have been communicated to the Warehouse / Vendors / Merchants and they have initiated the process of shipping themselves.

Replacement will be considered only if the request is made within 7 days of receiving the Order, except for our non-returnable products and high-value products. The replacement will take place on thorough inspection of the product.

If there is any issue with respect to size or color, we promise to get it replaced as per the product availability.

In case you feel that the product received is not as shown on the Website or as per your expectations, you must bring it to the notice of our Customer Service within 7 days of receiving the product. The Customer Service Team will look into your complaint and will take an appropriate decision such that neither of our customers receive unsatisfactory products.

Please note the Replacement policy requires customers to return the product to our Warehouse before a replacement can be issued; and the shipping costs will be the responsibility of the customer.

We will send you a confirmation email as soon as we receive the Product. At any time, you can track the status of your Replacement on our Website.

If you wish to replace a product, you may do so by clicking here.

Please note that Vissco products once purchased will not be refunded or replaced with another product.

In case of size issues or product defects, kindly bring it to the attention of our Customer Success Team within 7 days of product delivery & we promise to get the same replaced.

If you wish to replace a product, you may do so by clicking here.