FAQs

To know the size that will perfectly suit you, please refer our size chart in the product images.

We recommend you to consult a Physiotherapist and buy the product prescribed by the Doctor. You can also avail a Free Consultation from one of the Best Physiotherapists directly from our website.

When your order is confirmed; you will receive an E-mail and WhatsApp with all the details of your product and your order number.

Depending on the Pincode, you may expect to receive your order within 48-72 hours of Order Placement.

Please login into your Vissco Next Account and tap on “My Orders” section on the Website to check your Order status. Alternatively, you will also receieve Email & WhatsApp updates regarding yoour Order Status.

Following are the conditions to return the item:
• Return/Size Exchange requests should be initiated within 7 days of order delivery.
• The tags on the product should be intact.
• The product should be unused and in its original condition.
More details visit please click here.

Exchange requests should be initated within 7 days of Product Delivery. You can initiate the Exchange process by clicking here.

Orders can be canceled within 24 hours of Order Placement. You can cancel your Order under 'My Orders' after you login to your Vissco Next account.

Number of days to pick up a product may vary as per the Logistics team that will be assigned to pick up your product. The product will be picked anywhere between 4 – 7 days.

Refund will be initiated upon successful pickup as per the Returns Policy. The refund amount is expected to reflect in the customer account within 7 to 10 days post refund initiation, depending on your bank partner.

You can avail a Free Consultation with one of the Best Physiotherapist on purchase of our specific products. To know the products eligible for the offer, please click here.

One Free Consultation is applicable per user on purchase of specified products. To know the products eligible for the offer, please click here.

Once you make the payment of the product and receive an email for Free Consultation, our representatives will get in touch with you within 24 hours to schedule your appointment with the Physiotherapist. Please consider a slight delay in case of Weekends and Public Holidays.

If you wish to reschedule your appointment, please inform us at least 24 hours prior to your appointment by dropping an email at support@vissconext.com. Rescheduling will not be possible on the day of your appointment. In case of no-show, the free appointment will not be rescheduled and the offer stands terminated.

To avail more sessions with the Physiotherapist, please click here > Select the Physiotherapist > select the number of sessions > Schedule Your Time > Select your preferred Date & Time > Make the payment > Voila!

A Zoom link will be sent your registered Email id with your selected Date & Time for the Consultation.

You will receive an email id to schedule your appointments with the Physiotherapist if you haven't booked through the website.

Please do check your Spam / Junk folder if you haven't received the email in your Inbox.